Patriot Tech Services Inc. Blog

Few security problems are more dangerous than a network breach. Considering how much you could lose from an unexpected bout with a hacker, it’s no surprise that businesses are concerned. Yet, even some of the most troublesome threats like phishing attacks are often ignored. A new study introduces the groundbreaking thought that phishing attacks should be at the forefront of a business owner’s mind regarding network security.

Cortana, Windows 10’s built-in personal assistant, has proven to be useful for those users who have taken advantage of her services. Sometimes, however, the Cortana interface will answer when another person in the room beckons her. For Cortana to work for one person, and to obey only one voice, the software needs to get to know that voice.

Mobile devices have become a staple in the modern workplace. You’d be hard-pressed to find a business that doesn’t utilize smartphones or tablets in some way. However, mobile devices will never be truly mobile while they need to be tethered to wires plugged into outlets or USB cables due to batteries losing their charges. An innovation called wireless charging has attempted to shake this concept up, but has it proven successful? Just what is wireless charging, anyway?

Data security has to be a core consideration of the modern business, so every small effort you can take to protect your business is important. One such effort is the implementation of two-factor authentication. However, your employees may not initially feel entirely comfortable with some facets of two-factor authentication.

It’s true that email is such a common solution that most people don’t think twice about how it works. However, it’s imperative that you at least understand the concept, as it can provide you with a considerable advantage when it comes time to optimize email access on your mobile devices. First, we’ll discuss the ways in which the two major message exchange protocols differ, and then dig into the specifics of why you should choose one over the other.

While many might see having a credit card stolen as identity theft, this is an oversimplification that can prove dangerous. While credit card theft can be an element of identity theft, equating the two means that other forms of identity theft are overlooked. In today’s blog, we’ll go over why identity theft and credit card theft aren’t exactly the same thing, and what you can do to help keep your business safe from damage.

Insider threats contribute to a significant number of data breaches. These cases of data exposure are enabled by a member of your staff, whether they intended to harm your business or simply made an honest mistake. With so much focus directed toward the threats out in the world, sometimes we forget that the biggest dangers can be among our ranks. To make up for this, we’ll discuss a few ways to keep insider threats from doing your business too much harm.

Your computer is mostly just a machine used to accomplish specific tasks. This doesn’t mean that you shouldn’t know all of the advanced tips that help you get the most out of it, though. Here are some of the best shortcuts that you can use to take full advantage of your workstation.

Collaboration is a key part of business today, which has led to many developers and providers entering the business of collaboration. These developers are in deep competition with each other, each trying to update their offering to be better than the others’. Recently, Facebook Workplace, Slack, and Google’s Gmail each received collaboration-boosting updates.

The holidays are getting closer, and picking the right gift for someone is only becoming a more stressful activity. To make things a little easier for you, we’ve found some gadgets that might make the perfect gift for that person on your list who has a particular interest. This blog will go over some of these interests and the gifts that might make their holiday.

There are good emails, and there are bad emails. You know them when you see them, but can you write an email that’s more likely to be read and acted upon? There are a few key steps to writing them more effectively. For this week’s tip, we’ll walk you through five steps to improving your emails.

Technology is a necessity for businesses everywhere if they are to reach their goals, which are themselves influenced by the technology that businesses have access to. If this cycle is to continue, a business needs to establish what is expected to come next in the line of IT innovation. From the looks of it, businesses are currently placing convenience in high regard.

Mistakes happen, especially where technology is involved. There are plenty of ways that user error can occur when using a computer--many of which are avoidable through simple preventative measures. For our tip this week, we’ll go over some behaviors to avoid when using a computer.

Many consider the beginning of the holiday (shopping) season to be Black Friday, the day after Thanksgiving. This day is infamous for deals so good, people are willing to wait in line for hours before the stores even open in order to take advantage of them--however, are these deals really the best, when Cyber Monday is now in play? We examined what can be expected on the major deal days to find out.

It’s that time of the year again--the holiday season. Filled with lots of gift giving and sharing, you’ll want only the best and brightest smartphone on the market to ensure that you can keep in touch with friends, family, and even your clients should an emergency drag you back to the office suddenly. We’ll break down the specs of each major smartphone on the market so that you can make an educated decision about which one you would like to buy.

How does your organization manage its mission-critical technology solutions? We know that most small businesses have some sort of trouble with this topic, either due to budget constraints or a lack of personnel. Either way, we know that there is a better way to manage your business’ technology, and it’s all thanks to managed IT services.

Google Drive folders will appear in a gray color by default, but you can change the way they look to make things easier to see. This week’s tip is dedicated to helping you set up a color system in your folders so that you can easily navigate your Google Drive.

In order for small businesses to remain competitive in this economy, there has to be the opportunity for them to participate as a viable competitor. This is the goal of a United States bill that has passed through the House of Representatives and is moving forward to be voted on by the Senate.

Google is taking steps to protect the data of a small group of its users who run the highest risk of experiencing a data breach or hack. This new service, the Advance Protection Program, shows promise in protecting the information that these select few can access.

Your smartphone is an incredible tool, capable of doing so much for you as you go about your personal and professional days. For this week’s tip, we’ve put together some of our favorite ways to squeeze even more function and convenience out of your mobile device.